Overview and Scrutiny Committee - Tuesday 16 January 2024, 7:00pm - Feedback Tab - Start video at 1:16:47 - Guildford Borough Council webcasts
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Speaking:
Agenda item :
Start of webcast
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Cllr James Walsh
Agenda item :
1 Apologies for Absence and Notification of Substitute Members
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Dr James Dearling
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Cllr James Walsh
Agenda item :
2 Local Code of Conduct and Declaration of Disclosable Pecuniary Interests
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Agenda item :
3 Minutes
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Agenda item :
4 Guildford & Waverley Transformation and Collaboration Programme
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- Item 04 - Transformation and Collaboration presentation
- Item 04 - Executive report 23 November 2023
- Item 04 - Appendix 1 to Exec report - GW Vision November 2023
- Item 04 - Appendix 2 to Exec report - achievements to date for collaboration
- Item 04 - Appendix 3 to Exec report - programme structure
- Item 04 - Appendix 4 to Exec report - investing in change capacity 14.11.2023
- Item 04 - Appendix 5 to Exec report T&CP Executive November 2023
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Yasmin Makin
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Mr Robin Taylor
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Yasmin Makin
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Cllr James Walsh
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Cllr Jason Fenwick
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Mr Robin Taylor
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Cllr James Walsh
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Mr Robin Taylor
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Cllr James Walsh
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Mr Robin Taylor
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Cllr James Walsh
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Cllr Howard Smith
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Cllr Howard Smith
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Mr Robin Taylor
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Yasmin Makin
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Cllr Howard Smith
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Yasmin Makin
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Mr Robin Taylor
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Cllr Howard Smith
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Mr Robin Taylor
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Cllr James Walsh
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Cllr Howard Smith
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Mr Robin Taylor
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Cllr James Walsh
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Mr Robin Taylor
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Cllr James Walsh
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Mr Robin Taylor
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Cllr Richard Mills
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Cllr James Walsh
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Mr Robin Taylor
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Cllr James Walsh
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Cllr Howard Smith
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Mr Robin Taylor
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Cllr James Walsh
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Yasmin Makin
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Cllr James Walsh
Agenda item :
5 Performance Monitoring Report 2023-24 Quarter 2
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Ms. Andrea Barnett
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Ms. Nicola Haymes
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Cllr James Walsh
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Ms. Andrea Barnett
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Cllr James Walsh
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Cllr Howard Smith
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Ms. Andrea Barnett
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Cllr James Walsh
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Cllr Dominique Williams
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Cllr James Walsh
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Ms. Andrea Barnett
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Cllr James Walsh
Agenda item :
6 Customer Services: Performance and Progress update
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Ms. Andrea Barnett
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Cllr Angela Goodwin
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Cllr James Walsh
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Ms. Nicola Haymes
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Cllr James Walsh
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Cllr Howard Smith
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Cllr James Walsh
Agenda item :
7 Operation of the Leisure Management Contract 2022-23
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Cllr Catherine Houston
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Cllr James Walsh
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Kelvin Mills
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Cllr James Walsh
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Cllr Howard Smith
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Cllr James Walsh
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Kelvin Mills
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Cllr James Walsh
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Kelvin Mills
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Cllr James Walsh
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Cllr Catherine Houston
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Cllr James Walsh
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Kelvin Mills
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Cllr Catherine Houston
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Cllr Honor Brooker
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Kelvin Mills
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Cllr James Walsh
Agenda item :
8 G Live Annual Report 2022-23
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Cllr Catherine Houston
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Cllr James Walsh
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Kelvin Mills
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Cllr James Walsh
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Kelvin Mills
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Cllr Catherine Houston
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Cllr James Walsh
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Kelvin Mills
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Cllr James Walsh
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Cllr Dominique Williams
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Cllr James Walsh
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Kelvin Mills
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Cllr James Walsh
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Cllr Howard Smith
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Cllr James Walsh
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Kelvin Mills
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Cllr James Walsh
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Cllr Catherine Houston
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Cllr James Walsh
Agenda item :
9 Overview and Scrutiny Work Programme
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Dr James Dearling
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Cllr James Walsh
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Webcast Finished
- Minutes of Previous Meeting, opens in new tab
- Item 04 - Transformation and Collaboration presentation, opens in new tab
- Item 04 - Executive report 23 November 2023, opens in new tab
- Item 04 - Appendix 1 to Exec report - GW Vision November 2023, opens in new tab
- Item 04 - Appendix 2 to Exec report - achievements to date for collaboration, opens in new tab
- Item 04 - Appendix 3 to Exec report - programme structure, opens in new tab
- Item 04 - Appendix 4 to Exec report - investing in change capacity 14.11.2023, opens in new tab
- Item 04 - Appendix 5 to Exec report T&CP Executive November 2023, opens in new tab
- Item 05 - Performance Monitoring Report Q2 23-24, opens in new tab
- Item 05 - Appendix 1 - PMR Q2 23-24, opens in new tab
- Item 06 - Customer services improvement report, opens in new tab
- Item 06 - Appendix 1 Monthly call stats, opens in new tab
- Item 06 - Appendix 2 Weekly call stats, opens in new tab
- Item 06 - Appendix 3 Areas with highest call volumes, opens in new tab
- Item 07 - Operation of the Leisure Management Contract Annual Report, opens in new tab
- Item 07 - Appendix 1 GBC Annual Report Presentation 22-23 Final, opens in new tab
- Item 07 - Appendix 2 Freedom Leisure Annual Report Presentation meeting minutes 03.10.2023, opens in new tab
- Item 08 - G Live Annual Report to OS 160123, opens in new tab
- Item 08 - Appendix 1 G Live Annual Report Contract Year 12, opens in new tab
- Item 08 - Appendix 2 G Live Annual Report Presentation meeting minutes 6.11.2023, opens in new tab
- Item 09 - O&S Report FV, opens in new tab
- Item 09 - Appendix 1 work plan, opens in new tab
- Item 09 - Appendix 2 PAPER tool, opens in new tab
- Item 09 - Appendix 3 task group procedure, opens in new tab
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